Customer Testimonials

What our customers say about working with us:

“I have used AG Mednet for a number of years. It is a great resource for clinical research studies that need third party imaging review. De-identification and transmittal forms are all done within the application.”

“As a first-time user of AG Mednet, I wished to have a tech walk me through the process to be sure I was doing everything correctly. The support engineer I was assigned was very knowledgeable, helpful and kind and the process was complete without any issues allowing me to feel confident and continue uploading images. Great job!”

“The support engineer was an excellent resource, knew his programs and settings with immediate resolution of conflict and provided all the answers and solutions I needed in order to get the program working perfectly – Thanks!”

“AG Mednet is a great system. I wish all my trials would use AG Mednet!”

“Great customer service and product!”

“Fast and excellent!”

“Phone support and Project Manager support are always prompt and result in addressing the immediate concerns.”

“So far this is my first submission but the control for quality and accuracy is appreciated.”

“Very efficient and reliable!”

“Very reliable product, with excellent support service!”

“Very easy to use and the helpdesk service is on point. Great experience!”

“AG Mednet’s support staff was prompt, helpful and very patient.”

“Easy to use. Support available immediately and efficient!”

“Product is helpful. Customer support is knowledgeable and professional.”

“Excellent system much easier than the others.”

“I found the process to be very efficient as easily dealt with.”

“Service tech was friendly and knowledgeable and even followed up after my initial email. Thank you!”

“This program revolutionizes the way subject exams are submitted to a study’s central reader for Clinical Research trials!”

“I like the product. It is very fast! The support representative was very kind and knowledgeable.”

“The handling of AG Mednet is very simple and more comfortable than sending scans by courier. Errors are reported promptly so we can react promptly as well. This is considerable less work.”

– Research Team, Münster, Germany

“I prefer AG Mednet over shipping a CD via courier because it is very efficient. Uploading a scan through AG Mednet saves a considerable amount of time and effort for the site staff. Because of its efficiency we are able to deliver scans on time.”

– Study Coordinator, Philippines

“Sending scans using the desktop agent has really been an asset to my job.  It is extremely easy to use and saves me from having to try and get 2 CDs of a patient’s scans.  This way, I send the scan and then have the CD as the hard copy for our records. Plus, I also receive a confirmation e-mail that lets me know that my scan has been received. I have e-mailed BioClinica because we have another trial that uses the company and I have requested they also use the desktop agent for sending scans.”

– Nurse, Nebraska, USA

“The support staff was very knowledgeable, helpful and kind. The process was complete without any issues allowing me to feel confident and continue uploading images. Great Job!”

– First-time AG Mednet user

“I have used AG Mednet for a number of years. It is a great resource for clinical research studies that need third-party imaging review. There is a support line to assist with any issues. Also, de-identification and transmittal forms are all easily done within the application.”

– Long-time AG Mednet user